Privacy Policy
Last updated: March 2026
At Growpure Luxury Farm & Nature Resort | The Kushalgarh Estate ("we," "us," or "our"), we are committed to protecting the privacy and personal information of our guests, visitors, and website users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or stay at our farm resort located in Kushalgarh, Banswara, Rajasthan.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, postal address, and payment details provided during booking or inquiry.
- Booking Information: Check-in/check-out dates, room preferences, number of guests, special requests, and dietary requirements.
- Identity Verification: Government-issued ID details as required by local laws for guest registration.
- Usage Data: IP address, browser type, pages visited, time spent on pages, and other analytical data collected automatically when you browse our website.
- Communication Records: Records of correspondence when you contact us via email, phone, or our contact form.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and manage your room bookings and reservations.
- To communicate with you regarding your stay, confirmations, cancellations, and inquiries.
- To personalise your experience and accommodate special requests.
- To send promotional offers, newsletters, and updates about Growpure Luxury Farm & Nature Resort | The Kushalgarh Estate (only with your consent).
- To comply with legal obligations, including guest registration under local tourism regulations.
- To improve our website, services, and overall guest experience.
- To prevent fraud and ensure the security of our operations.
3. Information Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:
- Service Providers: Trusted third-party partners who assist us in operating our website, processing payments, or providing hospitality services — bound by confidentiality agreements.
- Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of Growpure Luxury Farm & Nature Resort | The Kushalgarh Estate, our guests, or the public.
- Booking Platforms: If you book through a third-party platform, certain information may be shared with that platform as necessary to fulfil your reservation.
4. Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Secure (HTTPS) website connections for all data transmissions.
- Encrypted storage of sensitive information such as payment details.
- Restricted access to personal data on a need-to-know basis among our staff.
- Regular review and updating of our security practices.
However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. These may include:
- Essential Cookies: Required for basic website functionality.
- Analytics Cookies: Help us understand how visitors interact with our website so we can improve it.
- Marketing Cookies: Used to deliver relevant advertisements (only with your consent).
You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of any inaccurate or incomplete information.
- Deletion: Request deletion of your personal data, subject to legal retention requirements.
- Opt-out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites (e.g., booking engines, social media platforms). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children's Privacy
Our services are not directed to individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data without parental consent, we will take steps to remove that information.
9. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. Booking records are typically retained for a period of 5 years for legal and accounting purposes.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
